Shipping Policy & FAQ

After placing your order, your items are expected to arrive within 10 to 15 days. Please review our shipping policy below for detailed information.

During peak shopping seasons, some delays may occur.

Shipping times vary by country. Once your order has been shipped, you will receive an email containing your tracking number. We typically use DHL, UPS, FedEx, or USPS for deliveries.

For any questions or assistance, you can reach us anytime at [email protected].

Shipping FAQ

  1. Why isn’t my tracking information updating?
  • Tracking details may take a few days to refresh. If your information remains unchanged for an extended period, please contact our customer support for help.

  1. What should I do if my package is lost or stolen?
  • We will do our best to assist with lost or stolen shipments. Please inform us immediately if you suspect an issue.

  1. Do you offer international shipping?
  • Yes, we ship internationally. Delivery times and shipping costs depend on the destination. Please refer to our shipping information or contact customer support for details.

  1. My order shows as delivered, but I haven’t received it. What should I do?
  • Double-check your delivery address, ask your neighbors, and contact the shipping carrier. If the issue continues, reach out to our customer support team for further assistance.

For any additional questions or concerns, please contact [email protected]. We appreciate your patience and understanding.